Who We Are
At Wondersign, we improve the commerce experience by connecting brands, retailers, and consumers through beautiful, smart software. We love a good challenge, and we have fun achieving our goals.

Job Description
The Manager of Data & Analytics will oversee, coordinate and participate in work with a large amount of data, data analysis, implementation of data quality standards and improvements, execution of test plans to ensure our commitments are delivered completely. Develop and maintain analytics solutions, tools that extract and analyze the data subsequently leading to the achievement of departmental and overall business objectives.

Responsibilities
The following are intended to be examples of the accountabilities for which the person in this position is responsible. This list is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

  • Drive quality assurance and quality control duties for Wondersign’s Data Management and data development life cycle
  • Conduct market research and exploratory data analysis along with KPI management on partner brand marketing activities
  • Perform analytics of KPIs to identify key drivers
  • Develop program execution plans and manage executions including testing, deployments and progress metrics
  • Lead projects, manage team applying Agile principles and practices
  • Maintain and supervise a qualified staff of Data Analysts and Content Managers
  • Identify gaps in the quality assurance, data management, and testing processes, generate solutions and drive continuous improvement
  • Ensure the intent of requirements is satisfied
  • Generate reports of findings and represent to the business
  • Track and adequately report defects using appropriate tools
  • Identify patterns and trends in data sets to gain insights into future performance
  • Assist with all metrics level reporting
  • Communicate with internal and external customers to establish acceptance criteria
  • Participate in manual testing and troubleshooting when required

Secondary Accountabilities
Remains aware of evolving needs and opportunities, showing flexibility in doing whatever is appropriate to support the Company’s success. Pursues educational opportunities to maintain advanced and up-to-date knowledge in the field. Performs all other related duties as required or assigned, and understands that the items in this description are not all-inclusive.

Qualifications

  • Overall 5-6 years of experience in data analytics and/or business intelligence
  • Experience with one or more programming languages like Python or R
  • Experience writing complex SQL queries is a must
  • Experience with big data systems and BI products
  • Knowledge of statistical analysis techniques
  • Strong Analytical skills
  • Experience managing a team
  • Experience with source control and dependency management software
  • Ability to lead projects and manage process
  • Experience with conducting and running defect triage
  • Bachelor’s Degree in a technical field, Data Science, Statistics or Mathematics

Here’s How We Work

Offering Freedom & Flexibility. We’re a distributed team working from around the globe (with offices in San Diego, CA and Tampa, FL that we will hopefully reopen soon when it is safe to return). We give our team members a high degree of freedom with options for remote work. As a team we take full ownership for our results.

Tackling Exciting Challenges. The retail landscape is undergoing major changes. We come up with new ways brands and retailers can navigate these shifts in consumer behavior to weather the commerce evolution. Then we turn these ideas into beautiful, smart software.

Taking Ownership. We don’t accept the status quo and we challenge ourselves, our processes, our services, and each other to deliver the best possible experience.

Being Truthful & Inclusive. We are transparent in our decisions and our communication, and we value and respect feedback from any source, whether internal or external. We only win as a team, and we understand that everyone needs to stay involved, be empowered, and held accountable.

The Perks

  • Attractive compensation and PTO policy
  • Company pays 100% of your medical, dental and vision insurance, 80% for your family
  • Short and long term disability insurance
  • Life insurance
  • Company supports professional development for all team members
  • Top-notch tech/equipment/software you need to do your job
  • Free on-site gym access (San Diego office)

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Physical & Mental Requirements

  • This position will require the following physical requirements; sitting (75%), walking (15%), standing (10%), lifting up to 10 pounds.
  • This position will require the following mental requirements; Ability to reason through problems to reach solutions, troubleshooting ability, effective written and verbal communications skills and ability to see, type, speak on phone and work with various departments within the company.

Additional Physical & Mental Requirements

  • This position will require the following mental requirements; while performing the duties of this job, the employee is regularly exposed to high pressure to high-stress situations. Employee works in a typical office (or home office) environment and is occasionally exposed to moving mechanical office equipment. The noise level in the work environment is usually moderate. Some travel to job sites and/or offices is required. Must be able to travel and work extended schedule as needed.

Interested? Submit your resume and any supporting paperwork today! :)

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