Salary: $75,000 - $90,000 based on experience level

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product management, and sales and operations teams to make our products easier to use.

Essential Functions and Specific Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/specific responsibilities.

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for is intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture


  • “Get it done” attitude
  • Excellent written skills in English
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Ability to work well in a team with minimal supervision through the entire process of developing documentation (plan, design, write, review, publish)
  • Ability to manage technical documentation from draft to final release
  • Excellent research skills - the ability to research technology and industry trends
  • Ability to map deliverables to the big picture
  • 4+ years experience implementing technical solutions in cloud services environments
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred


This position requires up to 5% travel.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Perks & Benefits:

  • Attractive compensation and PTO policy
  • Company pays 100% of your health, dental and vision insurance premiums, 80% for your family

Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

For more information about our company please visit